Universal Credit Calculator

Contact

Corrections, questions and press enquiries about Universal Credit Calculator.

Email

How to reach us

One inbox, read by the people who maintain the calculators.

Email contact@universalcreditcalculator.co.uk. We aim to reply within two working days, and corrections are dealt with faster than that because a wrong figure on a benefits site costs somebody money.

What to send

What we can help with

The more specific the message, the faster it gets fixed.

  • A figure looks wrong

    Tell us the page and the figure. We check it against the published DWP source and correct it if it is wrong. These go to the front of the queue.

  • A rule has changed

    If DWP has published something that makes a page out of date, send the link. Rule changes matter more than rate changes because they change the answer, not just the amount.

  • Something is broken

    A calculator that will not load, a result that looks impossible, a link that goes nowhere. Say what device and browser you were on.

  • Press and permissions

    Quoting a figure, citing a page, or asking about reusing the content. Quoting with a link back is always fine and needs no permission.

We cannot advise on your claim

We are not benefits advisers and we cannot tell you what you are entitled to, challenge a decision for you, or contact DWP on your behalf. For help with an actual claim, speak to Citizens Advice, a local welfare rights service, or your work coach through your journal. For a decision you disagree with, ask for a mandatory reconsideration within one month.